PRIVACY POLICY solisparis.com
1. Data controller
This website is operated by M DESIGN, which trades under the Solis Paris brand.
Registered office: 31 rue de Bièvre, 75005 Paris, France.
SIREN: 820 657 195
E-mail: contact@solisparis.com
The controller of personal data is the company M DESIGN.
2. Data collected
We may collect the following data:
- First and last name
- Postal address
- E-mail address
- Telephone number
- Order-related information
- Purchase history
- Technical browsing data
- Customer account information, where applicable
Bank details are never stored by Solis Paris.
Payments are processed securely by Stripe.
3. Purposes of processing
Data is used in order to:
- Process orders
- Arrange delivery of the products
- Manage the customer relationship
- Respond to contact requests
- Issue invoices
- Comply with legal and tax obligations
- Improve how the website works
4. Legal basis
Processing is based on:
- performance of the contract;
- compliance with legal obligations;
- legitimate interest;
- consent, where it is required.
5. Data recipients
Data may be passed on to the service providers required to operate the service:
- Stripe
- Carriers
- Website host
- IT service providers
- Analytics or marketing tools used on the website
6. Retention period
Data is kept for as long as is necessary for the purposes pursued.
As a guide:
- Invoices and accounting data: 10 years
- Customer data: the duration of the commercial relationship, then statutory archiving
- Prospects who are not customers: 3 years from the last contact
- Cookies: according to their period of validity
7. Security
Solis Paris implements appropriate technical and organisational measures to protect personal data.
8. Your rights
In accordance with the GDPR, you have:
- a right of access;
- a right to rectification;
- a right to erasure;
- a right to object;
- a right to restriction of processing;
- a right to data portability.
Any request may be sent to: contact@solisparis.com
You may also lodge a complaint with the CNIL, the French data protection authority.
9. International transfers
Some technical service providers may be located outside the European Union.
Where this is the case, Solis Paris ensures that appropriate safeguards are implemented in accordance with the applicable regulations.
10. Cookies
The website may use technical cookies that are necessary for it to operate.
Analytics, advertising and personalisation cookies are only placed once consent has been obtained, where such consent is required.
Users may accept, refuse or configure cookies through the consent management tool made available to them.
11. Changes to this policy
This privacy policy may be amended at any time in order to reflect legal, regulatory or technical developments.